• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 1-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• All orders of a value over $500 will require adult signature
• An order's shipping costs may be refunded if the carrier is delayed in shipment past our estimated delivery window
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.
• Shipping fees may be nonrefundable

• Call us to arrange for any returns at or you may email customer service at .
• All returned parts will be subject to a 20% restocking fee
• Parts must be resaleable and in the original packaging, and must include any sticker that comes on the packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Safety items are not returnable
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• We are not responsible for any installation charges you may incur
• Return / exchange requests need to be within 30 days of receipt.
• Parts purchased without VIN fitment are nonreturnable
• Shipping fees are nonrefundable on completed orders
• ALL returns must include all original Ford part numbers / stickers

Core Returns

• Any item with a core value can be returned to the following address for a refund:

Fords Parts Overstock Core Returns

3323 183rd Street

Homewood, Illinois 60430

• Cores MUST be returned in the new item's packaging
• Core return shipping charges are the responsibility of the customer

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.
• Shipping fees on orders cancelled before shipment are refundable